We often go wrong trying to formalize policies around things that aren’t the important things. Really, does it matter where your employees do their work, as long as they get it done?
If someone works in retail and needs to serve customers face-to-face, it’s not going to be possible to work from home. Similarly, if a person operates a machine on a production line, it’s going to be near impossible to do that remotely. However, for knowledge workers who work in the cloud, it’s perfectly possible to be productive at home or in a coffee shop, and not just the office.
The old 9-to-5 model isn’t as relevant as it once was. In this article, Pam Ross suggests that it may even be time to rethink the rules of work and measure work purely in terms of productivity instead of time.