What is Salesforce?

Salesforce helps you stay connected to your prospects and customers.

People new to Salesforce can sometimes be confused what the platform could do for their business. Is it a CRM? Is it for marketing people? Is it just for sales teams? Is it for customer service?

The answer is, Salesforce is all of these things and more. It’s much more than just a CRM, it’s a entire Customer Success Platform.

This short video from the Salesforce UK official YouTube channel gives a great overview of how Salesforce can be used to speed and streamline the marketing, sales and customer service functions in your business.

(Duration: under 3 minutes)

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