istock-510575206

We love our customers. Your success is our success, so you can be certain we will do everything we can to make sure you are getting the most out of Salesforce®.

Instead of simply handing you a spec sheet of everything Salesforce® does, our approach is to help you determine what Salesforce® can do for you. We work closely with you to map out your business goals, identify your pain points, and figure out the next steps in using Salesforce® to improve your marketing, sales and customer service processes.

We work together to find a solution that fits your business. Where the standard Salesforce® apps aren’t enough to meet your needs, we will tailor them for you. If you have specific industry/sector requirements, we will either find an existing AppExchange solution or write a custom app where an existing one is not available.

Agile delivery

When tailoring Salesforce® or writing custom apps, we adopt an Agile approach to project delivery that allows us to produce small iterative solutions as quickly as possible. For you this means a working Salesforce® implementation is delivered rapidly, with new features being added on a regular basis – each one building on the last in terms of functionality.

Your requirements, which we determined at the start, are collated into what we call a full ‘product backlog’ before being divided up into smaller blocks or ‘sprints’ that determine a delivery schedule for your project. The content of each sprint is driven by business priority in terms of how urgent your need is for a particular function, and finished sprints are typically delivered every two to four weeks.

ourprocess

This continuous incremental process allows you to take early delivery of a solution, and play a part in its evolution, reducing risk by allowing identification of any required revisions at an early stage so they can be put back into the development cycle and re-delivered as soon as possible in a subsequent sprint.

Ready to work with us or find out more?  Reach out now to arrange an informal chat.